ROI.exe appears to be crashing, however Dynamics SL is not aware of this. On one workstation, multiple users cannot open report screen and any attempt to do so results in a Windows event in the application log mentioning that ROI crashed. In Dynamics SL no error message and the "Active Users" screen shows the report screen as running on the workstation; so it's a mystery. I've tried changing the printer settings, reinstalling SL on the workstation, and of course searched customer source for similar problems, but nothing.
Any suggestions?
Dynamics SL 2015 CU1 on Windows 10