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Voucher reference numbers won't transfer for payment

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There is 1 particular vendor (although this isn't the only one, just the worst) that won't let me transfer the voucher number to the edit/select  for payment module, so I have been having to write manual checks. Meanwhile this vendor account is filled with invoices that have been paid already. I can't even use manual check payment entry to reconcile the written checks. What I mean is the reference number is saying "not found" when it is in fact an open document under vendor maintenance. This is the error message is system message 9. Item not found, please reenter. 

Even an idea on how to fix this would be helpful! Please and thanks


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